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PRIVACY POLICY

Information We Collect

At Terra Vein, we collect personal information to provide a seamless and refined experience for our clients.
 

This may include:

  • Full name

  • Contact details (email address, phone number)

  • Billing and delivery information

  • Project details and product preferences

  • Website usage data (via cookies and analytics tools)
     

Information is collected when you:

  • Submit an inquiry or request a quotation

  • Place an order

  • Subscribe to our updates

  • Interact with our website
     

We only collect information that is relevant and necessary to serve you better.

How We Use Your Information

Your information is used strictly to enhance your experience with Terra Vein.

We may use your data to:

  • Process orders and arrange delivery

  • Respond to inquiries and consultation requests

  • Provide product recommendations

  • Improve our website and customer service

  • Send updates on collections, launches, or events (if you have opted in)
     

Terra Vein does not sell, rent, or trade your personal information to third parties.

All information is handled with discretion and in accordance with applicable data protection regulations.

Data Protection & Your Rights

We are committed to safeguarding your personal information.
 

Terra Vein implements reasonable security measures to protect your data against unauthorized access, disclosure, alteration, or misuse.
 

You have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Withdraw marketing consent at any time

  • Request deletion of your data, subject to legal or contractual obligations
     

For any privacy-related requests, please contact us at: info@terravein.com

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